A19 in Collaboration with BMW South Atlanta presents, 'Resorts & Islands.' A limited capsule collection launched on June 18th 2021, the release embodies the fluidity and calm of the ocean. Each piece is effortless and easy to wear with a simpified chicness. The garments can be dressed up or down for a day date or sexy summer dinner scene.
Our most coveted item! The Jagger Blazer is almost sold out. Limited sizes available.
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We accept payment via visa, mastercard, discover, american express and paypal. We also offer Afterpay for broken down payments.
Please note only one (1) form of payment method may be used on a single order.
Payment Troubleshooting:
If you are attempting to checkout and receive an error message, please contact your bank in order for them to authorize the transaction.
Charging your card:
Once your order has been placed, your card is charged according to the amount and currency of your order.
If your order is unfortunately cancelled, we will refund the amount charged immediately. please note that it may take up to 10 business days for the funds to reflect back on your bank statement.
Expedited shipping only expedites shipping not processing time. all orders are subject to undergo a 5-7 day processing time before being dispatched. orders may be dispatched sooner.
Standard Shipping:
Please allow 5-7 business days for your order to be processed.
Shipping times may increase during holidays and other peak seasons.
Signature Required:
Orders are not shipped with a required signature. You must request a signature for orders at an additional cost. If you do not request a signature on your package, you are taking full responsibility for the safe delivery of your package.
Failed delivery/returned to sender:
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect phone number, wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (a19) at the customers expense. the expense includes shipping costs and any duty and tax the package may have incurred; this amount will be deducted from the total of the order to be refunded.
Damaged/opened box:
If you receive your package, and it is damaged and/or opened, please take a photo of the damage before checking the contents inside. please submit a claim via the courier used to ship your order.
Abandoned Package:
Customers are responsible for any additional shipping fees associated with a returned package or exchange. a19 will either send an invoice to you for the costs, or you are able to provide us with a prepaid shipping label.
A19 will only hold your package for 30 days before it is deemed abandoned. after 30 days, an abandoned package will forfeit the right to an exchange or refund.
Return Policy:
For full priced items: to request an exchange, please submit a request at info@anineteen.com within 48 hours of receiving the item(s).
Item(s) must be sent back in original/sale-able condition. The item(s) must be unharmed, not worn, unaltered, and free from any odors. Item(s) must be in original packaging, with tags still attached.
If item(s) do not fit these requirements, it will be sent back to the customer at his/her expense. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.
We can only exchange an item for the same article in a different size or color.
If the item is no longer available, you will receive a store credit for the cost of your item minus the cost of shipping.
Allow up to 7 business days for exchanges to be processed once received.
Customers are responsible for additional shipping required to exchange an item. customers are responsible for exchanges at their cost.
Shipping costs are non-refundable.
A19 is not liable to refund any shipping costs unless the order is canceled before the order is shipped. We do not accept cancellations on orders placed on thanksgiving day.
